Frequently Asked Questions
Questions & Answers
What type of wax do you use for your candles, and are they eco-friendly?
At Silk Candles , we use high-quality, environmentally sustainable soy wax for all our candles. Soy wax is a natural, renewable resource derived from soybean oil, and it produces a clean, even burn, making it an ideal choice for our candles. Additionally, our soy wax is also free from paraffin, which means it's better for the environment and your overall health.
How long can I expect my candles to burn?
The burn time of our candles varies depending on several factors, such as the size and type of the candle. Typically, our larger candles have a burn time of approximately 40 to 60 hours. To ensure the longest possible burn life, we recommend following the candle care instructions that come with each of our products.
Can I return or exchange my purchase if I'm not satisfied?
Your satisfaction is our top priority at Silk Candles . If you're unhappy with your purchase for any reason, please contact us within 14 days of receiving your order to discuss your options for a return or exchange.